Privacy Policy
A legal disclaimer
1. The Data We Collect About You
Personal data, or personal information, means any information about an individual from which that person can be identified. We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
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Identity Data: Includes first name, last name, and title.
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Contact Data: Includes email address, telephone numbers, and event location details.
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Technical Data: Includes internet protocol (IP) address, browser type and version, time zone setting and location, and other technology on the devices you use to access this website.
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Usage Data: Includes information about how you use our website and services.
2. How We Use Your Personal Data
We will only use your personal data when the law allows us to. Most commonly, we will use your
personal data in the following circumstances:
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To process your inquiry and provide a quote for Ceymphony’s services.
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To manage our relationship with you (e.g., booking confirmations, contract updates).
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To use data analytics to improve our website, services, and marketing.
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To send you information about our performances or promotional offers (where you have consented to do so).
3. Disclosure of Your Personal Data
We do not sell your personal data. We may share your personal data with internal team members or third-party service providers (such as sound engineers or lighting technicians) strictly for the purpose of fulfilling your booking. We require all third parties to respect the security of your personal data and to treat it in accordance with the law.
4. Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We limit access to your personal data to those employees, agents, and contractors who have a business need to know.
5. Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
6. Your Legal Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to request access, correction, erasure, or restriction of your personal data. If you wish to exercise any of these rights, please contact us.
7. Third-Party Links
This website may include links to third-party websites (such as YouTube, Instagram, or booking platforms). Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.
8. Contact Us
If you have any questions about this privacy policy or our privacy practices, please contact us via the contact form on our website or at the email address provided in your booking documentation.